All our repairs come with a warranty. How long it lasts depends on the part we replace: original or compatible and, for iPhone screens, its quality.
| Part | Original | Compatible |
|---|---|---|
| Screens | 12 months | 3 months |
| Batteries | 6 months | 3 months |
| Other parts | 12 months | 3 months |
On iPhone, Soft-OLED screens and high-quality Incell screens (iPhone XR, 11 and SE) have a 12-month warranty.
On iPhone we recommend the Soft-OLED screen. For other repairs, we fit the original part whenever it's available. If it isn't, we explain how the compatible part differs from the original in quality, price and warranty, and we only fit it if you agree. We never switch to a different type of part without asking you first.
Service Pack screen made by the manufacturer itself: exactly the same as the one the phone comes with from the factory, with the same features, and the phone recognises it as original.
Flexible OLED panel like the original: true blacks, accurate colours and similar battery use. It's the highest-quality compatible option.
On the iPhone XR, the 11 and the SE (2nd and 3rd generation), which came with an LCD screen, we fit a high-quality Incell: it keeps the original technology and has the same 12-month warranty.
LCD screen: it changes the original technology, it's thicker, blacks are less deep and it uses more battery.
On Samsung, Xiaomi, Oppo, Vivo, Huawei, Google Pixel and other brands, the part we fit depends on what's available for your model.
Service Pack part made by the manufacturer itself, the same one the phone has from the factory. With it, the fingerprint reader and the proximity sensor work properly. It's the option we always fit when it's available.
Part made by another manufacturer for your model. With some compatible screens, the fingerprint reader or the proximity sensor may not work as well as with the original. We only fit one if no original is available and you agree, after explaining how it differs in quality, price and warranty.
When we fit a compatible part, especially on iPhone, the phone may show a message such as “Unknown part”. It's only a system notice: the part works properly.
The warranty covers faults in the part we fitted, for its whole warranty period. It doesn't cover faults caused by knocks, drops, pressure, damp or liquids, or parts that someone else has opened or tampered with. Bear in mind that a knock doesn't always break the glass: if, for example, the screen stops displaying and the phone's frame is damaged, or the screen shows scratches or impact marks, the fault is due to that knock and isn't covered, even if the glass is still intact.
Address: C/ Doctor Waksman, 10, 35003 Las Palmas de Gran Canaria
Opening hours: Mon–Fri 10:00–14:00 and 16:00–20:00. Closed on Saturdays and Sundays.
Phone and WhatsApp: +34 680 45 65 83
Address: C/ Capitán Quesada, 11, 35460 Gáldar
Opening hours: Mon–Fri 09:30–14:00 and 16:00–19:30. Closed on Saturdays and Sundays.
Phone and WhatsApp: +34 623 27 01 02
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